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Payment Options
We chose Paypal to handle all monetary
transactions. This is for your protection as well as ours. Paypal,
an EBay company, handles millions of transactions per month and we are a
Verified Paypal merchant.
Paypal accepts these types of payments.
    
If you prefer to pay by check or by
credit card not using paypal, you can do that as well. Just send us an
email and we will contact you with instructions.
Returns
You may return your item within 5 days of
delivery. You will receive an in store credit for the amount of your
purchase minus shipping costs. Shipping costs are
non-refundable. See the FAQ for more information on how to return
an item. You will need a RMA number from customer service. You are
responsible for shipping costs back to the warehouse. There will be a 25
percent restocking fee.
Order Cancellation
If your order has
not been processed by the warehouse, you can cancel your
order. You will need to contact customer care with your order id to see
if the order has been processed. Once the order has been processed and
sent to the warehouse, it is considered shipped.
Product Issues
If you find an issue with your product,
you must notify customer service within 24 (twenty four) hours from the time
you accepted delivery. We reserve the right to fix or replace the
item. The decision to fix or replace the item is at our sole
descretion.
Product Information
The furniture
sold are reproductions of antique furniture and accessories from various
periods and styles worldwide. The furniture is produced in a factory located in
Indonesia. The furniture is
solid hand carved mahogany. Each piece has similar yet unique qualities; no two
pieces will ever be exactly alike.
Some of the items may contain
imperfections since these pieces emulate their antique counterparts that cost
thousands of dollars more.
As with all solid wood products,
changes in the environment or moisture content of an item may occasionally
cause changes, just as antiques made of solid wood have had environmental
adjustments through the years. This is to be expected because of the nature of
wood. While we do everything possible to prevent this, it should be
understood that the ultimate reaction of the wood to its environment is beyond
our control. An item in direct sunlight or near a forced air furnace outlet may
result in changes in the appearance of the wood. This does not detract from the
usefulness of the piece. Therefore, we are unable to warrantee any reaction to
environment changes.
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